Case Studies

Results, not roadmaps

A selection of projects where we turned operational friction into measurable improvement. Numbers are real. Client names are withheld unless they've agreed to be named.

Invoice processing cut from 4 days to 6 hours
Logistics & Transportation Dubai, UAE
Process Automation
87%
reduction in processing time

Invoice processing cut from 4 days to 6 hours

The challenge

A mid-size logistics company in Dubai was processing 200+ vendor invoices monthly across three systems - email, a shared drive, and their ERP. Each invoice required manual data entry, cross-referencing, approval emails, and follow-up. Finance spent 3 days a week on it.

What we built

We mapped the full invoice lifecycle and automated it end-to-end using n8n. Invoices arriving by email are parsed, line items extracted, matched against purchase orders in the ERP, routed for approval via Teams, and pushed to Zoho Books on approval. Exceptions and mismatches are flagged for human review - everything else runs automatically.

4 days → 6 hrs
Processing time
12 hrs/week
Finance time saved
~0%
Manual entry errors
65% of inbound calls handled by AI  -  in Arabic and English
Healthcare Abu Dhabi, UAE
AI Agents
65%
of calls handled without staff

65% of inbound calls handled by AI - in Arabic and English

The challenge

A specialist clinic in Abu Dhabi was receiving 50–70 calls per day. Most were appointment requests, confirmations, and basic FAQs. Front-desk staff spent 4+ hours daily on the phone, leaving less time for in-clinic patients. Calls outside working hours went to voicemail and were frequently lost.

What we built

We deployed a voice AI agent trained on the clinic's services, scheduling logic, and common patient questions - fluent in both Arabic and English. The agent handles appointment booking (integrated with the clinic's scheduling system), answers FAQs, and routes clinical or complex queries to staff. Out-of-hours calls are captured and logged for morning follow-up.

65%
Calls fully automated
4 hrs → 90 min
Daily staff phone time
0
After-hours calls lost

Working on a similar problem?

We'll scope a practical starting point - usually a 30-minute call and a short process audit.

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